Dispute Resolution

Open disputes between buyers and sellers requiring admin ruling.

Open

1

Investigating

2

Escalated

1

Resolved

1

DisputeOrder / ScopeBuyerSellerAmountReasonOpenedStatusResolution
DSP-0151O-0151
SUB-0151-1
Chiamaka EzeGadgetMart NG₦580,000

Item not as described — phone has scratches

2026-05-28
open
DSP-0152O-0152
Order-level
Folake AdebayoMobileWaves₦820,000

Item not received — tracking shows delivered but package missing

2026-05-26
escalated
DSP-0153O-0153
SUB-0153-2
Ibrahim YusufFashionKing NG₦48,000

Wrong size shipped

2026-05-24
investigating
DSP-0154O-0154
SUB-0154-1
Zainab BelloNaija Threads₦22,000

Damaged on arrival — fabric torn

2026-05-22
investigating
DSP-0155O-0155
Order-level
Emeka OkaforShoeMart Lagos₦82,000

Counterfeit product — not the brand advertised

2026-05-20
resolved
Closed