Returns
Manage return requests and refund lifecycle for marketplace orders.
Requested
14
Approved
9
In Transit
6
Refunded
3
| Return / Order | Product | Seller | Buyer | Refund | Reason | Requested | Status | |
|---|---|---|---|---|---|---|---|---|
RET-0001 O-0004SUB-0004-1 | Samsung Galaxy S24 FE Qty 1 · ₦580,000 | GadgetMart NG | Chiamaka Eze | ₦522,000 | wrong item | 2026-06-24 | requested | |
RET-0002 O-0007SUB-0007-1 | iPhone 15 (128GB) Qty 1 · ₦820,000 | MobileWaves | Folake Adebayo | ₦738,000 | damaged | 2026-06-23 | requested | |
RET-0003 O-0010SUB-0010-1 | HP Pavilion 15 Laptop Qty 1 · ₦680,000 | PhoneHub Lagos | Ibrahim Yusuf | ₦612,000 | not as described | 2026-06-22 | requested | |
RET-0004 O-0013SUB-0013-1 | Tecno Camon 30 Qty 1 · ₦140,000 | Tunde Electronics | Zainab Bello | ₦126,000 | changed mind | 2026-06-21 | requested | |
RET-0005 O-0017SUB-0017-1 | Ankara Fabric 6 Yards Qty 1 · ₦8,500 | FashionKing NG | Emeka Okafor | ₦7,650 | defective | 2026-06-20 | requested | |
RET-0006 O-0020SUB-0020-1 | Slim Fit Agbada Qty 1 · ₦48,000 | Naija Threads | Tolani Adeyemi | ₦43,200 | wrong item | 2026-06-19 | requested | |
RET-0007 O-0023SUB-0023-1 | Nike Air Max 270 Qty 1 · ₦82,000 | ShoeMart Lagos | Femi Ogundele | ₦73,800 | damaged | 2026-06-18 | requested | |
RET-0008 O-0026SUB-0026-1 | Vitamin C Serum 30ml Qty 1 · ₦18,000 | FabricQueen | Aisha Musa | ₦16,200 | not as described | 2026-06-17 | approved Return approved. Buyer instructed to ship item back within 5 days. | |
RET-0009 O-0029SUB-0029-1 | Non-Stick Pot Set Qty 1 · ₦28,000 | SkinCare HQ | Babajide Okonkwo | ₦25,200 | changed mind | 2026-06-16 | approved Return approved. Buyer instructed to ship item back within 5 days. | |
RET-0010 O-0032SUB-0032-1 | JBL Flip 6 Speaker Qty 1 · ₦82,000 | BeautyGlow Store | Nnenna Igwe | ₦73,800 | defective | 2026-06-15 | approved Return approved. Buyer instructed to ship item back within 5 days. | |
RET-0011 O-0035SUB-0035-1 | Apple iPad (10th Gen) Qty 1 · ₦520,000 | HealthPlus Mart | Ikenna Anwunobi | ₦468,000 | wrong item | 2026-06-14 | approved Return approved. Buyer instructed to ship item back within 5 days. | |
RET-0012 O-0038SUB-0038-1 | MAC Foundation Qty 1 · ₦38,000 | HomeDeco Plus | Yetunde Olawale | ₦34,200 | damaged | 2026-06-13 | approved Return approved. Buyer instructed to ship item back within 5 days. | |
RET-0013 O-0041SUB-0041-1 | Air Fryer 3.5L Qty 1 · ₦62,000 | KitchenPro Naija | Uche Obiora | ₦55,800 | not as described | 2026-06-12 | approved Return approved. Buyer instructed to ship item back within 5 days. | |
RET-0014 O-0044SUB-0044-1 | Ladies Court Heels Qty 1 · ₦18,000 | Kano Spices Co. | Funmi Oyelaran | ₦16,200 | changed mind | 2026-06-11 | rejected Return request rejected — outside 7-day return window. | |
RET-0015 O-0047SUB-0047-1 | Anker 65W USB-C Charger Qty 1 · ₦18,000 | Lagos Crafts | Adewale Coker | ₦16,200 | defective | 2026-06-10 | rejected Return request rejected — outside 7-day return window. | |
RET-0016 O-0050SUB-0050-1 | Samsung Galaxy S24 FE Qty 1 · ₦580,000 | GadgetMart NG | Chiamaka Eze | ₦522,000 | wrong item | 2026-06-09 | rejected Return request rejected — outside 7-day return window. | |
RET-0017 O-0053SUB-0053-1 | iPhone 15 (128GB) Qty 1 · ₦820,000 | MobileWaves | Folake Adebayo | ₦738,000 | damaged | 2026-06-08 | rejected Return request rejected — outside 7-day return window. | |
RET-0018 O-0056SUB-0056-1 | HP Pavilion 15 Laptop Qty 1 · ₦680,000 | PhoneHub Lagos | Ibrahim Yusuf | ₦612,000 | not as described | 2026-06-07 | Item Shipped Return shipment received by courier. Awaiting seller confirmation. | |
RET-0019 O-0059SUB-0059-1 | Tecno Camon 30 Qty 1 · ₦140,000 | Tunde Electronics | Zainab Bello | ₦126,000 | changed mind | 2026-06-06 | Item Shipped Return shipment received by courier. Awaiting seller confirmation. | |
RET-0020 O-0062SUB-0062-1 | Ankara Fabric 6 Yards Qty 1 · ₦8,500 | FashionKing NG | Emeka Okafor | ₦7,650 | defective | 2026-06-05 | Item Shipped Return shipment received by courier. Awaiting seller confirmation. | |
RET-0021 O-0065SUB-0065-1 | Slim Fit Agbada Qty 1 · ₦48,000 | Naija Threads | Tolani Adeyemi | ₦43,200 | wrong item | 2026-06-04 | Item Shipped Return shipment received by courier. Awaiting seller confirmation. | |
RET-0022 O-0068SUB-0068-1 | Nike Air Max 270 Qty 1 · ₦82,000 | ShoeMart Lagos | Femi Ogundele | ₦73,800 | damaged | 2026-06-03 | Item Shipped Return shipment received by courier. Awaiting seller confirmation. | |
RET-0023 O-0071SUB-0071-1 | Vitamin C Serum 30ml Qty 1 · ₦18,000 | FabricQueen | Aisha Musa | ₦16,200 | not as described | 2026-06-02 | Item Shipped Return shipment received by courier. Awaiting seller confirmation. | |
RET-0024 O-0074SUB-0074-1 | Non-Stick Pot Set Qty 1 · ₦28,000 | SkinCare HQ | Babajide Okonkwo | ₦25,200 | changed mind | 2026-06-01 | Item Received Seller confirmed receipt of returned item. Initiating refund. | |
RET-0025 O-0077SUB-0077-1 | JBL Flip 6 Speaker Qty 1 · ₦82,000 | BeautyGlow Store | Nnenna Igwe | ₦73,800 | defective | 2026-05-31 | Item Received Seller confirmed receipt of returned item. Initiating refund. |